How to report a scam in Hawaii

Scammed? Call your bank or card company first. Calling quickly may improve the chance of stopping a payment, but recovery isn't guaranteed. Then use the list below.

Who to report to in Hawaii

DCCA Office of Consumer Protection and Consumer Resource Center. In Hawaii, consumer complaints go to the Department of Commerce and Consumer Affairs. Call 1-844-808-DCCA (3222), weekdays from 7:45 a.m. to 4:30 p.m. Consumer Resource Center. Office of Consumer Protection.
Hawaii Securities Commission (DCCA). For investment fraud. Phone: 808-586-2740. Listed on the DCCA helpful numbers page.
Hawaii Insurance Division (DCCA). For insurance fraud and complaints. Phone: 808-586-2790. Also on the helpful numbers page.
Hawaii Department of Law Enforcement. The state's law enforcement agency. law.hawaii.gov. For a scam, also file a report with your county police department.
Adult Protective Services. On Oahu, call 808-832-5115. Numbers for the other islands are on the Department of Human Services phone list.

Phone numbers and links last verified Oct. 20, 2026. Check the agency's official contact page before calling.

Federal places to report (all states)

FTC: ReportFraud.ftc.gov for most scams.
FBI IC3: ic3.gov for online scams, crypto, and email payment scams.
Identity theft: IdentityTheft.gov gives you a recovery plan.

Hawaii scam numbers

FBI, 2025. Hawaii residents reported 3,328 internet crimes to the FBI's IC3, 42nd in the U.S., but losses were large for a small state: $106,447,375, 32nd. That's 232.3 complaints per 100,000 people, 32nd per person. (FBI Internet Crime Complaint Center, 2025 Internet Crime Report, state data appendix)

Crypto, 2025. Crypto drove most of Hawaii's losses. 826 crypto complaints added up to $79,759,336, about three of every four dollars lost. (According to the FBI.)

Older adults, 2025. Hawaii residents age 60 or older filed 917 complaints and lost $55,385,929. (According to the FBI.)

FTC, 2024. Hawaii had 14,163 fraud and other reports to the FTC. Reported fraud losses were $61.6 million, and the median (middle) loss was $600. Hawaii ranked 33rd of 50 states for reports per 100,000 people (980). It also had 1,990 identity theft reports, ranking 38th. The top three report types were imposter scams (20%), identity theft (12%), and credit bureaus (11%). (FTC, Consumer Sentinel Network Data Book 2024)

These numbers only count people who reported. Many people don't, so real losses are likely higher. FTC figures come from unverified consumer reports, not a survey.

Scams Hawaii officials are warning about

Fake letters that use a state agency's name. In September 2026, the state warned about mailers using the name of the Hawaiʻi Green Infrastructure Authority to sell fake "home warranty" and "mortgage protection" plans. The letters talk about final notices, county clerk records, or expiring warranties to scare homeowners into calling. (DCCA scam alert, Sept. 17, 2026)
Misleading door-to-door solar sales. In August 2026, the state warned that some solar sellers falsely claim a contractor went out of business, or that a state program gives away free solar systems. The state does not give away solar systems. (DCCA release, Aug. 26, 2026)

What to do right now

Stop all contact. Don't call the phone number on a scary "final notice" letter. Look up the real agency yourself.
Call your bank or card company and ask whether the payment can be stopped or reversed.
Change passwords on any account the scammer touched, and turn on two-step login.
Save proof: screenshots, texts, emails, call logs, receipts, and phone numbers.
Report it to the state agency listed above, plus the FTC or IC3.
Beware of "recovery" offers. A request for a fee to get your money back is a common warning sign of a recovery scam.

Nearby states

Learn more

Common questions

Who do I report a scam to in Hawaii?

Call your bank first if money left your account. Then contact the Department of Commerce and Consumer Affairs (DCCA) Consumer Resource Center at 1-844-808-DCCA (3222), and report to the FTC at ReportFraud.ftc.gov.

Does Hawaii give out free solar panels?

No. The state says it does not provide free solar systems, and its workers don't sell solar or go door to door about state programs. State workers can show an official photo ID.

How do I report abuse of an older adult on Oahu?

Call Adult Protective Services on Oahu at 808-832-5115. The Department of Human Services lists numbers for the other islands. If someone is in danger right now, call 911.

Last checked October 2026. Phone numbers and links come from each agency's official website. Agencies change them, so check the agency's site if something doesn't work. FraudMeNot is an independent publisher. We are not affiliated with, endorsed by, or acting for any government agency listed here. Links go to official sites. We can't take reports or get your money back. General education only, not legal, financial, tax or security advice. No guarantee. Consult a qualified professional. Stories may be dramatized or composite; see each label. See our disclaimer. Found an error? Tell us.