How to report a scam in New Mexico
Scammed? Call your bank or card company first. Calling quickly may improve the chance of stopping a payment, but recovery isn't guaranteed. Then use the list below.
Who to report to in New Mexico
- New Mexico Department of Justice. Submit a complaint online or by paper form. Scam prevention and identity theft.
- Your local police. File a report. Your bank may ask for it.
Phone numbers and links last verified Oct. 21, 2026. Check the agency's official contact page before calling.
Federal places to report (all states)
- FTC: ReportFraud.ftc.gov for most scams.
- FBI IC3: ic3.gov for online scams, crypto, and email payment scams.
- Identity theft: IdentityTheft.gov gives you a recovery plan.
New Mexico scam numbers
FBI, 2025. New Mexico residents reported 5,688 internet crimes to the FBI's IC3, 34th in the U.S. Reported losses were $85,571,285, 39th. That's 267.6 complaints per 100,000 people, 21st per person. (FBI Internet Crime Complaint Center, 2025 Internet Crime Report, state data appendix)
Crypto, 2025. New Mexico residents filed 914 crypto complaints with reported losses of $45,229,204. (According to the FBI.)
Older adults, 2025. New Mexico residents age 60 or older filed 1,449 complaints and reported losses of $55,820,259. (According to the FBI.)
FTC, 2024. New Mexico had 20,966 fraud and other reports to the FTC. Reported fraud losses were $56.6 million, and the median (middle) loss was $500. New Mexico ranked 32nd of 50 states for reports per 100,000 people (991). It also had 3,171 identity theft reports, ranking 34th. The top three report types were imposter scams (19%), identity theft (13%), and credit bureaus (9%). (FTC, Consumer Sentinel Network Data Book 2024)
These numbers only count people who reported. Many people don't, so real losses are likely higher. FTC figures come from unverified consumer reports, not a survey.
Fraud & cybercrime by the numbers
FBI IC3, 2025
5,688
Internet crime complaints
Ranked 34th by complaint count
FBI IC3, 2025
$85.6 million
Reported internet crime losses
$85,571,285; ranked 39th by losses
FBI IC3, 2025
267.6
Complaints per 100,000 people
21st per person
FBI IC3, 2025
$4,025,941
Losses per 100,000 people
35th per person
FBI IC3, 2025
1,449
Complaints from people 60+
Losses: $55,820,259
FBI IC3, 2025
62
Complaints from people 17 and younger
Losses: $170,580
FBI IC3, 2025
914
Crypto complaints
Losses: $45,229,204
FTC, 2024
12,694
Fraud reports
38% reported losing money
FTC, 2024
$56.6 million
Reported fraud losses
$56,598,540 total; median loss $500
FTC, 2024
991
Fraud and other reports per 100,000 people
Ranked 32nd of 50 states
FTC, 2024
3,171
Identity theft reports
150 per 100,000 people; ranked 34th of 50
Top 10 FTC report categories, 2024
- Imposter Scams: 4,630 reports (19%)
- Identity Theft: 3,171 reports (13%)
- Credit Bureaus and Information Furnishers: 2276 reports (9%)
- Online Shopping and Negative Reviews: 1717 reports (7%)
- Banks and Lenders: 1579 reports (7%)
- Auto Related: 959 reports (4%)
- Prizes, Sweepstakes and Lotteries: 763 reports (3%)
- Debt Collection: 743 reports (3%)
- Health Care: 689 reports (3%)
- Privacy, Data Security, and Cyber Threats: 684 reports (3%)
Identity theft reports by type, 2024
- Other Identity Theft: 922 reports (29%)
- Credit Card: 891 reports (28%)
- Loan or Lease: 514 reports (16%)
- Employment or Tax-Related: 420 reports (13%)
- Bank Account: 417 reports (13%)
- Government Documents or Benefits: 391 reports (12%)
- Phone or Utilities: 290 reports (9%)
FTC reports by metro area, 2024
| Metro area | Fraud and other reports | Identity theft reports |
|---|---|---|
| Albuquerque, NM | 10,534 | 1,563 |
| Las Cruces, NM | 2,158 | 430 |
| Santa Fe, NM | 1,927 | 192 |
| Farmington, NM | 746 | 109 |
Sources: FBI Internet Crime Complaint Center, 2025 Internet Crime Report (state tables; ranks include U.S. territories). FTC, Consumer Sentinel Network Data Book 2024 (state and metro data). Counts are reports people chose to file, not all crimes. FTC figures come from unverified consumer reports. Metro areas can cross state lines.
Scams New Mexico officials are warning about
- Fake toll court notices. In March 2026, the Department of Justice warned about a fake "Notice of Hearing — Toll Violation" sent by text with a QR code to a fake payment site. (NMDOJ release, March 6, 2026)
- Fake immigration attorneys. In September 2025, the Attorney General warned about scammers on social media posing as immigration attorneys, sometimes using real attorneys' names. (NMDOJ release, Sept. 26, 2025)
What to do right now
- Stop all contact. Don't scan the QR code on a "toll violation" notice. Delete it.
- Call your bank or card company and ask whether the payment can be stopped or reversed.
- Change passwords on any account the scammer touched, and turn on two-step login.
- Save proof: screenshots, texts, emails, call logs, receipts, and phone numbers.
- Report it to the state agency listed above, plus the FTC or IC3.
- Beware of "recovery" offers. A request for a fee to get your money back is a common warning sign of a recovery scam.
Nearby states
Learn more
- How to report a scam anywhere in the U.S.
- How a $25 million email payment scam worked
- The fake closing email that cost $1.3 million
Common questions
Who do I report a scam to in New Mexico?
Call your bank first if money left your account. Then file a complaint with the New Mexico Department of Justice, and report to the FTC at ReportFraud.ftc.gov.
Does New Mexico have toll roads?
No. The New Mexico Department of Justice says there are no toll roads in the state, so a text about an unpaid New Mexico toll is a scam.
Last checked October 2026. Phone numbers and links come from each agency's official website. Agencies change them, so check the agency's site if something doesn't work. FraudMeNot is an independent publisher. We are not affiliated with, endorsed by, or acting for any government agency listed here. Links go to official sites. We can't take reports or get your money back. General education only, not legal, financial, tax or security advice. No guarantee. Consult a qualified professional. Stories may be dramatized or composite; see each label. See our disclaimer. Found an error? Tell us.
Potential Affected Locations Within New Mexico
These statewide resources are available to residents of every county in New Mexico.
Show all 33 counties
- Bernalillo County
- Catron County
- Chaves County
- Cibola County
- Colfax County
- Curry County
- De Baca County
- Doña Ana County
- Eddy County
- Grant County
- Guadalupe County
- Harding County
- Hidalgo County
- Lea County
- Lincoln County
- Los Alamos County
- Luna County
- McKinley County
- Mora County
- Otero County
- Quay County
- Rio Arriba County
- Roosevelt County
- San Juan County
- San Miguel County
- Sandoval County
- Santa Fe County
- Sierra County
- Socorro County
- Taos County
- Torrance County
- Union County
- Valencia County
Source: U.S. Census Bureau, 2024 Gazetteer Files.