How to report a scam in New Mexico

Scammed? Call your bank or card company first. Calling quickly may improve the chance of stopping a payment, but recovery isn't guaranteed. Then use the list below.

Who to report to in New Mexico

Phone numbers and links last verified Oct. 21, 2026. Check the agency's official contact page before calling.

Federal places to report (all states)

New Mexico scam numbers

FBI, 2025. New Mexico residents reported 5,688 internet crimes to the FBI's IC3, 34th in the U.S. Reported losses were $85,571,285, 39th. That's 267.6 complaints per 100,000 people, 21st per person. (FBI Internet Crime Complaint Center, 2025 Internet Crime Report, state data appendix)

Crypto, 2025. New Mexico residents filed 914 crypto complaints with reported losses of $45,229,204. (According to the FBI.)

Older adults, 2025. New Mexico residents age 60 or older filed 1,449 complaints and reported losses of $55,820,259. (According to the FBI.)

FTC, 2024. New Mexico had 20,966 fraud and other reports to the FTC. Reported fraud losses were $56.6 million, and the median (middle) loss was $500. New Mexico ranked 32nd of 50 states for reports per 100,000 people (991). It also had 3,171 identity theft reports, ranking 34th. The top three report types were imposter scams (19%), identity theft (13%), and credit bureaus (9%). (FTC, Consumer Sentinel Network Data Book 2024)

These numbers only count people who reported. Many people don't, so real losses are likely higher. FTC figures come from unverified consumer reports, not a survey.

Fraud & cybercrime by the numbers

FBI IC3, 2025

5,688

Internet crime complaints

Ranked 34th by complaint count

FBI IC3, 2025

$85.6 million

Reported internet crime losses

$85,571,285; ranked 39th by losses

FBI IC3, 2025

267.6

Complaints per 100,000 people

21st per person

FBI IC3, 2025

$4,025,941

Losses per 100,000 people

35th per person

FBI IC3, 2025

1,449

Complaints from people 60+

Losses: $55,820,259

FBI IC3, 2025

62

Complaints from people 17 and younger

Losses: $170,580

FBI IC3, 2025

914

Crypto complaints

Losses: $45,229,204

FTC, 2024

12,694

Fraud reports

38% reported losing money

FTC, 2024

$56.6 million

Reported fraud losses

$56,598,540 total; median loss $500

FTC, 2024

991

Fraud and other reports per 100,000 people

Ranked 32nd of 50 states

FTC, 2024

3,171

Identity theft reports

150 per 100,000 people; ranked 34th of 50

Top 10 FTC report categories, 2024

  1. Imposter Scams: 4,630 reports (19%)
  2. Identity Theft: 3,171 reports (13%)
  3. Credit Bureaus and Information Furnishers: 2276 reports (9%)
  4. Online Shopping and Negative Reviews: 1717 reports (7%)
  5. Banks and Lenders: 1579 reports (7%)
  6. Auto Related: 959 reports (4%)
  7. Prizes, Sweepstakes and Lotteries: 763 reports (3%)
  8. Debt Collection: 743 reports (3%)
  9. Health Care: 689 reports (3%)
  10. Privacy, Data Security, and Cyber Threats: 684 reports (3%)

Identity theft reports by type, 2024

  1. Other Identity Theft: 922 reports (29%)
  2. Credit Card: 891 reports (28%)
  3. Loan or Lease: 514 reports (16%)
  4. Employment or Tax-Related: 420 reports (13%)
  5. Bank Account: 417 reports (13%)
  6. Government Documents or Benefits: 391 reports (12%)
  7. Phone or Utilities: 290 reports (9%)

FTC reports by metro area, 2024

Metro areaFraud and other reportsIdentity theft reports
Albuquerque, NM10,5341,563
Las Cruces, NM2,158430
Santa Fe, NM1,927192
Farmington, NM746109

Sources: FBI Internet Crime Complaint Center, 2025 Internet Crime Report (state tables; ranks include U.S. territories). FTC, Consumer Sentinel Network Data Book 2024 (state and metro data). Counts are reports people chose to file, not all crimes. FTC figures come from unverified consumer reports. Metro areas can cross state lines.

Scams New Mexico officials are warning about

What to do right now

  1. Stop all contact. Don't scan the QR code on a "toll violation" notice. Delete it.
  2. Call your bank or card company and ask whether the payment can be stopped or reversed.
  3. Change passwords on any account the scammer touched, and turn on two-step login.
  4. Save proof: screenshots, texts, emails, call logs, receipts, and phone numbers.
  5. Report it to the state agency listed above, plus the FTC or IC3.
  6. Beware of "recovery" offers. A request for a fee to get your money back is a common warning sign of a recovery scam.

Nearby states

Learn more

Common questions

Who do I report a scam to in New Mexico?

Call your bank first if money left your account. Then file a complaint with the New Mexico Department of Justice, and report to the FTC at ReportFraud.ftc.gov.

Does New Mexico have toll roads?

No. The New Mexico Department of Justice says there are no toll roads in the state, so a text about an unpaid New Mexico toll is a scam.

Last checked October 2026. Phone numbers and links come from each agency's official website. Agencies change them, so check the agency's site if something doesn't work. FraudMeNot is an independent publisher. We are not affiliated with, endorsed by, or acting for any government agency listed here. Links go to official sites. We can't take reports or get your money back. General education only, not legal, financial, tax or security advice. No guarantee. Consult a qualified professional. Stories may be dramatized or composite; see each label. See our disclaimer. Found an error? Tell us.

Potential Affected Locations Within New Mexico

These statewide resources are available to residents of every county in New Mexico.

Show all 33 counties
  • Bernalillo County
  • Catron County
  • Chaves County
  • Cibola County
  • Colfax County
  • Curry County
  • De Baca County
  • Doña Ana County
  • Eddy County
  • Grant County
  • Guadalupe County
  • Harding County
  • Hidalgo County
  • Lea County
  • Lincoln County
  • Los Alamos County
  • Luna County
  • McKinley County
  • Mora County
  • Otero County
  • Quay County
  • Rio Arriba County
  • Roosevelt County
  • San Juan County
  • San Miguel County
  • Sandoval County
  • Santa Fe County
  • Sierra County
  • Socorro County
  • Taos County
  • Torrance County
  • Union County
  • Valencia County

Source: U.S. Census Bureau, 2024 Gazetteer Files.