How to report a scam in U.S. Virgin Islands

Scammed? Call your bank or card company first. Calling quickly may improve the chance of stopping a payment, but recovery isn't guaranteed. Then use the list below.

Who to report to in the U.S. Virgin Islands

• Department of Licensing and Consumer Affairs (DLCA), Consumer Affairs Division. Consumer Affairs. Call 340-713-3522 on St. Croix, 340-714-3522 on St. Thomas, or 340-693-8036 on St. John. Its Consumer Protection Services Unit looks into complaints against businesses and tries to settle them. It also checks store scales and pumps, and has a Lemon Law booklet for car buyers.
• V.I. Department of Justice. For investment scams, contact the Special Investigations Division at 340-774-5666, ext. 10343 (per a V.I. DOJ release, April 2026).
• DLCA scam lines. 340-727-SCAM (7226) on St. Croix or 340-771-SCAM (7226) on St. Thomas (per a V.I. DOJ release, April 2026).
• Your local police. File a report with the V.I. Police Department at 340-778-2211 on St. Croix or 340-774-2211 on St. Thomas and St. John. Your bank may ask for it.

Phone numbers and links last verified Oct. 21, 2026. Check the agency's official contact page before calling.

Federal places to report (all states)

• FTC: ReportFraud.ftc.gov for most scams.
• FBI IC3: ic3.gov for online scams, crypto, and email payment scams.
• Identity theft: IdentityTheft.gov gives you a recovery plan.

U.S. Virgin Islands scam numbers

FBI, 2025. U.S. Virgin Islands residents reported 125 internet crimes to the FBI's IC3, 56th of the states and territories in the report. Reported losses were $2,448,598, 54th. (FBI Internet Crime Complaint Center, 2025 Internet Crime Report, state data appendix)

Crypto, 2025. U.S. Virgin Islands residents filed 22 crypto complaints with reported losses of $1,056,161. (According to the FBI.)

Older adults, 2025. U.S. Virgin Islands residents age 60 or older filed 24 complaints and reported losses of $1,088,540. (According to the FBI.)

FTC, 2024. The FTC's 2024 state tables do not list the U.S. Virgin Islands, so we don't show FTC numbers here.

These numbers only count people who reported. Many people don't, so real losses are likely higher. FTC figures come from unverified consumer reports, not a survey.

Scams U.S. Virgin Islands officials are warning about

• Fake traffic fine texts. In August 2026, the Judicial Branch warned about a text scam with a fake payment site for traffic citations. It says it does not send traffic violation notices by text or email. The Judicial Branch says to reach the payment site by going to vicourts.org yourself and using its Pay Your Citation link. You can still pay in person. The V.I. Police Department also says these texts are not from it or any V.I. government agency, and asks people to share the warning with family and neighbors. (V.I. Judiciary Press Release No. 2026-0020, Aug. 28, 2026)
• Investment scams on Facebook, Instagram, and WhatsApp. In April 2026, the V.I. Department of Justice warned about fake investment ads and "deepfake" videos on Meta platforms, including "pump and dump" and fake crypto schemes. It said most real brokers and investment advisers don't push specific investments on these platforms. It advised checking out any investment ad before sending money. (V.I. Department of Justice website (usvidoj.com), April 8, 2026)

What to do right now

1. Stop all contact. Don't click links in texts about traffic fines. Delete them.
2. Call your bank or card company and ask whether the payment can be stopped or reversed.
3. Change passwords on any account the scammer touched, and turn on two-step login.
4. Save proof: screenshots, texts, emails, call logs, receipts, and phone numbers.
5. Report it to the state agency listed above, plus the FTC or IC3.
6. Beware of "recovery" offers. A request for a fee to get your money back is a common warning sign of a recovery scam.

Nearby states

• How to report a scam in Puerto Rico
• How to report a scam in Florida

Learn more

• How to report a scam anywhere in the U.S.
• How a $25 million email payment scam worked
• The fake closing email that cost $1.3 million

Last checked October 2026. Phone numbers and links come from each agency's official website. Agencies change them, so check the agency's site if something doesn't work. FraudMeNot is an independent publisher. We are not affiliated with, endorsed by, or acting for any government agency listed here. Links go to official sites. We can't take reports or get your money back. General education only, not legal, financial, tax or security advice. No guarantee. Consult a qualified professional. Stories may be dramatized or composite; see each label. See our disclaimer. Found an error? Tell us.